And if you would like to create a new mail when in another view, we can quickly swich to Mail view by pressing Ctrl+1 and then use Ctrl+N to create a new message. And reading this document, "CTRL+Shift+M" is still listed as the shortcut keys for creating a new mail.įor your situation, was there any change made on the device right before the issue occurred? Have you installed any new software which might have a hotkey conflict with Outlook?īesides, instead of using "CTRL+Shift+M", an alternative we can use is to press " Ctrl+N" (when in Mail view) to create a new message. ![]() Sorry that I don't have a same Dell Latitude tablet to check the result, but when checking on my PC with Outlook 2016 running on Windows 10, "CTRL+Shift+M" still works for me. ![]() Hi use the Office 16 desktop version of Outlook.
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